Tag Archives: change

Human First – Jason Dupuis

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SpreadLove In Organizations
Human First - Jason Dupuis
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Sharing our core values is essential; living by them is crucial. For Jason Dupuis, this is a key part of daily leadership. His values are Passion, Dedication, and Integrity. Passion is “love what you do”; Dedication is “Be there”; integrity is “Do the right thing”, a simple framework that Jason lives by and transmits daily to his people in healthcare. His words of wisdom are powerful for us in healthcare: always put “human first” and show-up!

“Showing up is a choice that every great leader makes.”

MEET OUR GUEST Jason Dupuis a passionate Human Experience Strategist, Thought Leader, influencer, and speaker.

Jason Dupuis is a thought leader, speaker, and organizational behavior enthusiast who believes in the power of Human Experience as a key driver of organizational performance and strategy. Over the last 20 years, Jason has served as the Chief Experience Officer for PM Pediatrics Care as well as the Administrative Director for Admitting and Emergency Services at Boston Children’s Hospital.

Most recently, he joined Fidelum Health as a Consultant and Principal Healthcare Advisor to bring the Human Brand concepts of Warmth and Competence into the Human Experience in Healthcare. As a Core Value advocate and fanatic, Jason has devoted his career to successfully demonstrating that being “human first” and leading with personal and organizational core values can create efficient and profitable operations while simultaneously delivering an exceptional experience for patients, families, and care teams. In addition to his professional roles, Jason is an Adjunct Professor in the Hellenic College School of Leadership & Management as well as recently joining Boston College as an Adjunct Professor in their Masters in Healthcare Administration program.

Jason holds a Bachelor of Science degree in Health Management & Policy from the University of New Hampshire and a Masters of Health Administration from Simmons College in Boston, MA.

Transcripts

EPISODE TRANSCRIPT: Jason Dupuis

Naji Gehchan: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. I am Naji, your host for this podcast joined today by Jason M. Dupuis, a thought leader, speaker and organizational behavior enthusiast who believes in the power of Human Experience as a key driver of organizational performance and strategy. Over the last 20 years, Jason has served as the Chief Experience Officer for PM Pediatrics Care as well as the Administrative Director…

Scale Yourself Up – Cheerag Upadhyaya

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Scale Yourself Up - Cheerag Upadhyaya
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“Drive and determination to take care of patients” is what describes this week’s inspiring guest Dr. Cheerag Upadhyaya. As a neurosurgeon and leader, Cheerag shares his lessons from the operating room leading teams in a high-stress environment to the administrative roles leading strategy and transformation in this episode. The essential ingredients for him to lead high-performing cross-functional teams are grounded in setting high expectations, articulating them well, ensuring a safe place for people’s feedback, and being humble that it is teamwork. Several powerful insights, stories, and words of wisdom in this great chat we’re sure you will enjoy!

“Do not ignore mistakes. Own them. Acknowledge them. And think how could I and we have done better.”

MEET OUR GUEST Dr. Cheerag Upadhyaya Clinical Associate Professor of Neurosurgery, Chief Transformation & Business Strategy Officer.

Cheerag D Upadhyaya, MD, MBA, MSc is Clinical Associate Professor of Neurosurgery, Chief Transformation & Business Strategy Officer. He completed neurosurgical residency at the University of Michigan, complex and minimally invasive spine fellowship at the University of California San Francisco, and research fellowships at the Howard Hughes Medical Institutes / National Institutes of Health and the Robert Wood Johnson Clinical Scholars Program resulting in a Masters in Science from the University of Michigan.

He recently completed his Masters of Business Administration from the MIT Sloan School of Management. He is a member of the Executive Committee for the AANS/CNS Spine and Peripheral Nerve Section as well as a member of the American Association of Neurological Surgeons, Congress of Neurological Surgeons, American Medical Association, American College of Surgeons, and Scoliosis Research Society.

He has been awarded the Scoliosis Research Society Edgar Dawson Traveling Fellowship and AANS/CNS Spine and Peripheral Nerve Outcomes Committee Award. Dr. Upadhyaya was elected to the Editorial Board of the Journal of Neurosurgery: Spine in 2021.

Transcripts

EPISODE TRANSCRIPT: Cheerag Upadhyaya

Naji Gehchan: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. I am Naji, your host for this episode joined today by Cheerag Upadhyaya, Clinical Associate Professor of Neurosurgery, and Chief Transformation & Business Strategy Officer. Cheerag completed neurosurgical residency at the University of Michigan, complex and minimally invasive spine fellowship at the University of California San Francisco, and research fellowships at the Howard Hughes Medical Institutes / National Institutes of Health and…

Frame It Right to Solve It – Amre Nouh

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Frame It Right to Solve It - Amre Nouh
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My mantra has always been “Love and Discipline”, and here I am talking to an incredible physician, leader, and healthcare executive who believes in Love and thinks of success as being disciplined with a process in order to create the right habits. For Dr. Amre Nouh, leadership is about creating a common vision for the team and executing it, it is nurtured by influence and maturation of frameworks. One of the biggest mistakes in leadership for Amre (that, unfortunately, happens way more frequently than we realize) is to search for “who” is right instead of “what” is right… So many great bits of wisdom, practical examples, and great advice in this chat with Amre.

“Mental maturity is a shift of frameworks nurtured by experience. Leadership is a maturation of frameworks nurtured by influence.”

MEET OUR GUEST Dr. Amre Nouh Physician leader, healthcare executive, clinical researcher, and innovator.

Dr. Amre Nouh is a physician leader, healthcare executive, clinical researcher, and innovator with a proven track record of developing and executing strategy, leading multidisciplinary teams, and implementing system practices to improve patient outcomes. Dr.Nouh joins Cleveland Clinic Florida as the Regional Chairman of Neurology, leading neurology care for the clinic’s neuroscience institute in the state of Florida and beyond.

Amre is a board-certified neurologist and vascular neurologist. Over the past decade, Nouh has led stroke care in CT in various roles at Hartford HealthCare, most recently as System Director of Stroke and Cerebrovascular disease. During his tenure, he also served as core faculty at the University of Connecticut, Associate professor of neurology, vascular neurology fellowship director, and currently is Chair of the Northeast Cerebrovascular consortium, an AHA-sponsored consortium for stroke care encompassing 8 states. Dr.Nouh has authored and co-authored over 100 peer-reviewed publications, abstracts, and book chapters. Dr.Nouh is a fellow of the American heart and Stroke Association and has led statewide legislative efforts to improve regional stroke care focused on patient advocacy and recognition of stroke center designation for optimal patient care. He has also led the scientific statement committee on in-hospital stroke for the AHA and published best practice recommendations on behalf of the AHA as a subject matter expert.

Amre earned his executive MBA from MIT Sloan school of management and has served as a key opinion leader and consultant in neuroscience and stroke for various innovative projects within the neurologic care space. His special interests include in-hospital stroke, stroke in the young, AI and machine learning for predictive modeling in neuroscience, and cultivating growth opportunities that marry technology with clinical care to improve patient outcomes and sustainable impact.

He is a father, husband, son, and brother. In his spare time, he is a fisherman, musician, and avid reader.

Transcripts

EPISODE TRANSCRIPT: Amre Nouh

Naji Gehchan: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. I am Naji, your host, having the pleasure to be joined by Dr.Amre Nouh is a physician leader, healthcare executive, clinical researcher and innovator with a proven track record of developing and executing strategy, leading multidisciplinary teams and implementing system practices to improve patient outcomes. Amre joins Cleveland Clinic Florida as the Regional Chairman of Neurology, leading neurology care for the clinic’s…

Value, Purpose, Belonging – Dominic Abrams

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Value, Purpose, Belonging - Dominic Abrams
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From leading teams on the front lines to now building organizations with a focus on culture, leadership, clinical innovation, and value maximization, we discussed in this episode with Dr. Dominic Abrams his story and leadership learnings. Dominic defines leadership with 3 words: value, purpose, and belonging. As leaders, we have to create an environment where everyone can be at their best, be part of a community, and feels this deep sense of belonging to constantly deliver on our common purpose for the patients we serve.

“Being kind makes a difference on people’s day, and life.”

MEET OUR GUEST Dr. Dominic Abrams Associate Professor, Harvard Medical School. Cardiovascular genetics and cardiac electrophysiology.

Dr. Dominic Abrams is Associate Professor, at Harvard Medical School, Cardiovascular genetics and cardiac electrophysiology expert. Dominic specializes in cardiovascular genetics and cardiac electrophysiology at Boston Children’s Hospital and Harvard Medical School and is active in both clinical medicine and scientific research.

With his team, Dominic provides personalized, multidisciplinary care to individuals and families, and drives novel research strategies in varying aspects of cardiovascular genetic disease.

He has developed clinical programs in both the UK and US, focusing on organizational culture, leadership, clinical innovation, and maximizing value to multiple stakeholders. Dominic has developed excellent collaborative relationships with individuals and organizations within the healthcare ecosystem.

Transcripts

EPISODE TRANSCRIPT: Dominic Abrams

Naji: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. I am Naji, your host, having the pleasure to be joined by Dr Dominic Abrams Associate Professor, Harvard Medical School, Cardiovascular genetics and cardiac electrophysiology expert. Dominic specializes in cardiovascular genetics and cardiac electrophysiology at Boston Children’s Hospital and Harvard Medical School, and he is active in both clinical medicine and scientific research. With his team, Dominic provides personalized, multidisciplinary care to individuals…

Fighting Inertia – Doug Bruce

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SpreadLove In Organizations
Fighting Inertia - Doug Bruce
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Leading through pandemics, crises, innovation breakthroughs, and transformations is Dr. Doug Bruce’s specialty. From HIV pandemic management in most hit countries to leading large transformations in the US healthcare system, Doug will share his key learning from overcoming silos to reaching the “truth” in moments of crisis and change. His leadership lessons are insightful for all of us whether in public health, private sector, or NGO: be creative, be a listener, and be humble. Doug spreads love by treating people with dignity, ensuring they know and perceive their value, and this spreads to patients…

“We build trust through transparency, humility, and honesty.”

MEET OUR GUEST Dr. Doug Bruce associate Chief of Clinical Affairs at Boston University School of Medicine.

Dr. Robert Doug Bruce is Associate Chief of Clinical Affairs at Boston University School of Medicine and Director of Primary Care at Boston Medical Center (BMC). Prior to those roles, Doug transformed healthcare in the New Haven community focusing on the largest health center in new haven on quality and value-based care which resulted in significant savings for CT Medicaid and the community. Doug was also Chief of Medicine at Cornell Scott-Hill Health Center and Associate Clinical Professor of Medicine at Yale University.

Doug is a global expert in substance use disorders in people with HIV and hepatitis C. He has published widely on the topic of substance use disorders and HIV. He has provided technical assistance to CDC, NIH, and the United Nations.

In September 2020, Doug moved to Boston to join BU and BMC to continue practice transformation, innovation, and quality improvement within a safety net organization’s large academic medical practice.

Transcripts

EPISODE TRANSCRIPT: Doug Bruce

Naji Gehchan: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. I am Naji, your host for this podcast, joined today by Dr Robert Bruce Associate Chief of Clinical Affairs at Boston University School of Medicine, and Director of Primary Care at Boston Medical Center (BMC). Prior to those roles, Robert transformed healthcare in the New Haven community focusing in the largest health center in new haven on quality and value based care…

Multisolver Leader – Elizabeth Sawin

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Multisolver Leader - Elizabeth Sawin
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Sustainability is all about: how are we on this planet and how are we with each other? We can’t continue living on this planet looking at the world as a “pyramid”, a lens of supremacy and extraction of natural resources and labor. Every year of delay means losses and communities we can not recover… Thinking of the world as an interconnected web is the most important action we can take as leaders in each of the decisions we make. Think of it in a staff meeting ensuring all voices are being heard, while building your next manufacturing site ensuring it includes all lives and flows, think of circular economies…. The most impactful projects are the small ones who started to fix a problem that resolved another and entered in a positive loop of change improving the broader environment and community. The key for leaders is to keep a role of learners as we tackle these issues and make disruption of inequities part of our priorities.

“Lead by thinking of the world as an interconnected web.”

MEET OUR GUEST Elizabeth Sawin Founder and Director of the Multisolving Institute.

Elizabeth Sawin is the Founder and Director of the Multisolving Institute. Beth is an expert on solutions that address climate change while also improving health, well-being, equity, and economic vitality. She developed the idea of ‘multisolving’ to help people see and create the conditions for such win-win-win solutions. 

Beth writes and speaks about multisolving, climate change, and leadership in complex systems for both national and international audiences. Her work has been published widely, including in Non-Profit Quarterly, The Stanford Social Innovation Review, U. S. News, The Daily Climate, and System Dynamics Review.

She has trained and mentored global sustainability leaders in the Donella Meadows Fellows Program and provided systems thinking training to both Ashoka and Dalai Lama Fellows. Since 2014, Beth has participated in the Council on the Uncertain Human Future, a continuing dialogue on issues of climate change and sustainability among a select group of humanities scholars, writers, artists, and climate scientists. 

Beth is also a member of the advisory board to the Kresge Foundation’s Climate Change Health and Equity Program. A biologist with a Ph.D. from the Massachusetts Institute of Technology, Beth co-founded Climate Interactive in 2010 and served as Climate Interactive’s Co-Director from 2010 until 2021. While at Climate Interactive, she led the scientific team that offered the first assessment of the sufficiency of country pledges to the UN Framework Convention on Climate Change in 2008. Beth also led Climate Interactive’s efforts to integrate measures of equity, health and well-being into decision support tools and computer simulations. 

Beth trained in system dynamics and sustainability with Donella Meadows and worked at Sustainability Institute, the research institute founded by Meadows, for 13 years. She has two adult daughters and lives in rural Vermont where she and her husband grow as much of their own food as they can manage.

Transcripts

EPISODE TRANSCRIPT: Elizabeth Sawin

Naji: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. I’m Naji your host for this episode joined by Elizabeth Sawin founder and director of the Multisolving Institute. Beth is an expert on solutions that address climate change while also improving health, wellbeing, equity, and economic fire fatality. She developed the idea of multisolving to help people see and create the conditions for such win-win solutions. Her work has been published widely. She…

Outsider To Coach – Gayle Grader

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Outsider To Coach - Gayle Grader
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In every possible way, we are all made up of stories that we accept and acknowledge. These stories shape how we see and define ourselves. Growing up in an immigrant family of 8 adopted children, Gayle Grader was perceived as an outsider. This experience was foundational to who she is today and what she wants to achieve in life; “You can be the outsider and look in” Gayle says. By being the outsider girl, she learned the skill of observation and developed a curiosity in people and society. 

In this episode, we discussed the common trait of leaders throughout history; answered complex questions, are we born or made leaders? Talked about optionality and how to mute the noise to find the signal and focus on the legacy we want to leave behind.

How we arrange the plot points of our story into a narrative, can shape who we are; and to know Gayle’s story is to know her philosophy and life’s ultimate purpose: Bringing impact and scale by helping talents unleash their authentic themselves to lead the organization.

“Be fully engaged with who you are…accept the peak and valley of your journey.”

MEET OUR GUEST Gayle Grader Executive Coach and Director of Executive Career Development at MIT Sloan.

Gayle Grader is an Executive Career Coach and the Director of Executive Career Development for MIT Sloan. She oversees the Executive Career Development Team and is responsible for setting the programming strategy, delivering career education workshops, and providing one-on-one executive coaching.

Before joining Sloan in 2018, she spent 13 years as a strategy consultant and business coach working with wide-ranging companies from Fortune 500 to start-ups. In her early career, before she took a hiatus to start a family, Gayle worked in consulting, investment banking, asset management, and executive search.

Gayle has a passion for understanding leadership and how great leaders become the people they are; she can be frequently found reading historical and contemporary biographies building up her perspective on what causes some to become those great leaders who go down in history books.