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Boldly Inclusive Leader – Minette Norman

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Boldly Inclusive Leader - Minette Norman

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From helping others learn how to use Adobe by literally writing manuals to leading globally thousands of engineers in a major tech company, Minette Norman’s recipe for success to deliver transformation is collaboration and inclusion. Empathy and building inclusive psychologically safe environments have been Minette’s guiding principles as she led teams and now through her entrepreneurial journey and books. “Inviting” is her reaction to leadership. Minette leaves us with a charge to be bravely self-aware as leaders since our people look at us and we have the power and responsibility to make the positive changes needed around us.

“You have so much more power to change the workplace than you think.”

MEET OUR GUEST Minette Norman, a leader, entrepreneur, author, and thinker.

Minette Norman brings decades of leadership experience in the software industry to her consulting business, Minette Norman Consulting LLC, which is focused on developing transformational leaders who create inclusive working environments with a foundation of psychological safety. Minette has extensive experience leading globally distributed teams and believes that when groups leverage diversity in all its forms, breakthroughs happen. Her most recent position before starting her own consultancy was as Vice President of Engineering Practice at Autodesk, where she transformed how Autodesk developed software. Responsible for influencing more than 3,500 engineers around the globe, she focused on state-of-the-art engineering practices while nurturing a collaborative and inclusive culture.

Minette is a keynote speaker on topics of inclusive leadership, psychological safety in the workplace, and embracing empathy. Named in 2017 as one of the “Most Influential Women in Bay Area Business” by the San Francisco Business Times and as “Business Role Model of the Year” in the 2018 Women in IT/Silicon Valley Awards, Minette is a recognized leader with a unique perspective.

Minette has co-authored a book about psychological safety for leaders, The Psychological Safety Playbook: Lead More Powerfully by Being More Human, which will be published in February 2023. Her second book, The Boldly Inclusive Leader, will be published in August 2023.

Minette holds degrees in Drama and French from Tufts University and studied at the Sorbonne Nouvelle in Paris.

More from Minette below:
Her website: https://www.minettenorman.com/
The Psychological Safety Playbook website: https://thepsychologicalsafetyplaybook.com/

Transcripts

EPISODE TRANSCRIPT: Minette Norman

Naji Gehchan: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. Naji Gehchan: I am Naji, your host for this episode, joined today by Minette Norman. Minette brings decades of leadership experience in the software industry to her consulting business focused on developing transformational leaders who create inclusive working environments with a foundation of psychological safety. Minette has extensive experience leading globally distributed teams and believes that when groups leverage diversity in all…

Innovation-Driven Diplomat – Phil Budden

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Innovation-Driven Diplomat - Phil Budden

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A diplomat who became passionate about innovation-driven entrepreneurship and ecosystems shares what it takes for communities, cities, and countries to become innovation hubs. Phil Budden’s work is centered on studying and creating those ecosystems grounded around 5 key stakeholders interconnected: Entrepreneurs, Government, Universities, Big Businesses, and Risk Capital. For him though, beyond all, it is about people and connecting those great minds together to create impact. His words of wisdom are powerful for all of us leaders: “be thoughtful about your leadership and its impact.”

“Leadership takes innovative tech to impact.”

MEET OUR GUEST Dr. Phil Budden, Senior Lecturer at MIT Sloan focusing on ‘innovation-driven entrepreneurship’ (IDE) and innovation ecosystems.

Phil Budden Senior Lecturer at MIT Sloan focusing on ‘innovation-driven entrepreneurship’ (IDE) and innovation ecosystems. Phil’s approach combines academic, historical, and real-world perspectives on how different stakeholders can all contribute to building successful innovation ecosystems.

Prior to MIT, Phil had undertaken projects on innovation and entrepreneurship for the British Prime Minister’s office and served as the British Consul General to New England where he had been responsible for transatlantic business issues, including trade and investment, corporate/government affairs, as well as science and innovation.

Phil has held several diplomatic posts with the British government: British Cabinet Office; British Embassy, Washington DC; 1st Secretary and Adviser to the PM.

Phil holds a BA and MA in History from Lincoln College, the University of Oxford; an MA in History and Government from Cornell University; and a PhD in History and International Political Economy from the University of Oxford.

Transcripts

EPISODE TRANSCRIPT: Phil Budden

Naji Gehchan: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. I am Naji, your host for this episode joined today by Phil Budden Senior Lecturer at MIT Sloan focusing on ‘innovation-driven entrepreneurship’ (IDE) and innovation ecosystems. Phil’s approach combines academic, historical and real-world perspectives on how different stakeholders can all contribute to building successful innovation ecosystems. Prior to MIT, Phil had undertaken projects on innovation and entrepreneurship for the British Prime Minister’s…

Breaking V(egas)nture Capitalism – Semyon Dukach

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Breaking V(egas)nture Capitalism - Semyon Dukach

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It is so rare to sit with a math genius leader who has won over the casinos and is now transforming venture capitalism through impact investment. Semyon Dukach, known for leading one of the MIT blackjack teams in the early 90s, featured in the movie Breaking Vegas, serial entrepreneur, and investor, shares with us his story and leadership beliefs. Semyon is focused on impact investing as a VC and more specifically backing exceptional immigrants. With his strong belief that “opportunity should be the same for everybody”, he is extensively working to improve equity and global impact through his leadership and investment philosophy.

“Love makes the world go round.”

MEET OUR GUEST Semyon Dukach Managing Partner, One Way Ventures, the venture capital fund backing exceptional immigrant tech founders who are building great companies like Brex, Momentus Space, and Chipper Cash.

Semyon Dukach, Managing Partner at One Way Ventures, the venture capital fund backing exceptional immigrant tech founders building great companies like Brex, Momentus Space, and Chipper Cash. Semyon is a refugee from the Soviet Union and was formerly the Managing Director of Techstars.

Prior to Techstars, he was a prolific angel investor and a friend of the startup community. Semyon has made over 100 angel investments, including early investments in Quanergy, SMTP.com, and Wanderu. Xconomy lists Semyon as a top angel investor in New England.

His philosophy has been to focus on helping his founders at all costs. Prior to becoming a full-time angel, Semyon co-founded several technology companies including Vert and Fast Engines. Fast Engines was sold to Adero in 2000. Beyond startups, Semyon is known for leading one of the MIT blackjack teams in the early 90s to beat the casinos.

Semyon earned his B.S. from Columbia University and M.S. from MIT, both in Computer Science.

Transcripts

EPISODE TRANSCRIPT: Semyon Dukach

Naji Gehchan: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. I am Naji, your host for this podcast joined today by Semyon Dukach, Managing Partner at One Way Ventures, the venture capital fund backing exceptional immigrant tech founders who are building great companies like Brex, Momentus Space, and Chipper Cash. Semyon is a refugee from the Soviet Union and formerly the Managing Director of Techstars (Boston). Prior to Techstars, he was a…

Love Two Feet – Dina Sherif

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Love Two Feet - Dina Sherif

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“How can I increase impact and prosperity for all” has been the guiding principle for Dina Sherif an impact-driven entrepreneur, Senior Lecturer, and Executive Director of MIT Legatum. Through this lens, we discussed impact, sustainability, social change, and the key ingredient to successfully building startups that will make the world a better place. A lot has to do with intentionality about the purpose and strong belief in human equality that “everyone is allowed”… One of the most powerful reactions to “Spread Love in Organizations” we heard here from Dina: “In a world filled with hate and unkindness, organizations need more love and real true kindness. When this culture is there, you’re lifting up the bar asking people to show up as the best versions of themselves.”

“Today more than ever, we need love and real true kindness on how we show up for each other in the workplace.”

MEET OUR GUEST Dina Sherif Entrepreneur, Senior Lecturer at MIT Sloan, and Executive Director of the MIT Legatum Center for Development and Entrepreneurship.

Dina Sherif is currently a Senior Lecturer at the Massachusetts Institute of Technology’s Sloan School of Management where she also acts as Executive Director of the MIT Legatum Center for Development and Entrepreneurship. Dina is also a Founding Partner of Cairo based Ahead of the Curve, which is the Arab region’s leading firms on issues related to sustainable business growth and impact-driven entrepreneurship. Most recently, Dina joined Disruptech, Egypt’s first Fintech-focused venture capital fund as a Partner, pursuing her passion in building a fund that will support technology being used as a critical tool in creating financial inclusion for a largely unbanked population, most specifically women.

Formerly, Dina was a Senior Advisor to Ashoka, providing support to their Global Venture/Fellowship Support arm and helping them reimagine new ways to identify the world’s leading social innovators. She also held the endowed Willard Brown Chair for International Business at the American University in Cairo (AUC), where she was also the Founding Director of their Center for Entrepreneurship. During the time she held the Brown Chair, Dina also taught classes on social entrepreneurship and business ethics. Prior to the above, Dina helped establish the John D. Gerhart Center for Philanthropy and Civic Engagement at AUC.

Dina has been the lead author of several publications including the book From Charity to Social Change: Trends in Arab Philanthropy and key reports such as the 2015 UNDP Business Solutions Report and the first of its kind 7 country study on trends in responsible business practice in the Arab region, in addition to other key policy pieces and blogs on the importance of entrepreneurship and impact investing to building more sustainable and inclusive societies.

In acknowledgment of her dedication to creating a new way of doing business, Dina was given the Woman Entrepreneur of the Year Award for Egypt by the American Chamber of Commerce in 2016; was recognized by the Embassy of India as a “Woman of Substance” in 2016; was chosen as one of 10 United Nations Global Compact Sustainable Development Goal Pioneers in 2016; and was named as one of the top 50 most influential women by the Amwal Al Ghad Magazine. During her time at the Harvard Kennedy School, Dina was also a recipient of the prestigious Lucius Littauer Fellows Award in recognition of academic excellence and service. Dina is also an Eisenhower Fellow and was also a fellow at the Center for Public Leadership at the Harvard Kennedy School as well as a Research Fellow at the New America Foundation.

Dina is currently a member of the Special Presidential Advisory Council for Economic Development reporting to the President of Egypt; a Global Advisory Board Member in the Eisenhower Fellowships; a member of the Board of Qalaa Holding, a member of the Board of Smart Medical Services, and a member of the Board of EducateMe.

Dina holds a Masters of Public Administration and Management from the Harvard Kennedy School, an MA in Economic Development Studies from the American University in Cairo, and a BA in Political Science and International Relations from the American University in Cairo. She is also a graduate of the non-credit leadership program delivered by THNK School for Creative Leadership in Amsterdam.

Transcripts

EPISODE TRANSCRIPT: Dina Sherif

Naji Gehchan: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. I’m Naji your host for this podcast, joined today with Dina Sherif, senior lecturer at MIT Sloan, and executive Director of the MIT Legatum Center for Development and Entrepreneurship. Dina is also a founding partner of Cairo based, Ahead of the Curve, which is the Arab region’s leading firms on issues related to sustainable business growth and impact-driven entrepreneurship. Most recently, Dina…

Impostor Thoughts – Basima Tewfik

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Impostor Thoughts - Basima Tewfik

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“I am not as good as they think I am”; “I’ll be uncovered at some point”, “They certainly made a mistake having me here”, etc, etc. You might think you’re the only one having those thoughts but you’re not. 70% of people and leaders have them. Hear in this episode what this means to you, your people, and your teams, and how to manage this for success. Professor Basima Tewfik shares with us here years of research on impostor thoughts and also request-declining at work. A great chat many of us need!

“Work is about relationships.”

MEET OUR GUEST Basima Tewfik Career Development Professor and Assistant Professor of Work and Organization Studies at MIT Sloan.

Basima Tewfik is the Class of 1943 Career Development Professor and an Assistant Professor of Work and Organization Studies at the MIT Sloan School of Management.

Her main stream of research examines the psychology of the social self at work. In particular, she seeks to define new conversations around two underexplored phenomena in the organizational literature that implicate the social self: Workplace impostor thoughts (popularly known as impostor syndrome), defined as the belief that others overestimate one’s competence at work, and request-declining at work, defined as the active decision not to help others at work. In a secondary stream of work, she examines effective employee and workgroup functioning in the modern workplace, an increasingly important topic given the rising complexity of work.

Her dissertation, entitled “Impostor thoughts as a double-edged sword: Theoretical conceptualization, construct measurement, and relationships with work-related outcomes” was named the winner of the 2018 INFORMS Dissertation Proposal Competition. Her work has additionally received recognition from the Society for Personality and Social Psychology, the International Association for Conflict Management, and the Academy of Management. She was named by Poets & Quants as a “40 Under 40” Best Business School Professor in 2021 and by Thinkers50 as one of 30 thinkers to watch in 2022.

Prior to her graduate studies, Basima worked as a management consultant at Booz & Company, engaging with national as well as global clients across a wide range of industries including financial services, healthcare, education, and aerospace and defense.

She received her PhD in management (Organizational Behavior) from the Wharton School at the University of Pennsylvania and her AB, summa cum laude, in psychology with a secondary degree in economics from Harvard University.

Transcripts

EPISODE TRANSCRIPT: Basima Tewfik

Naji Gehchan: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. I am Naji, your host for this podcast, having the pleasure to be joined by Basima Tewfik Career Development Professor and Assistant Professor of Work and Organization Studies at the MIT Sloan. Basima main stream of research examines the psychology of the social self at work. In particular, she seeks to define new conversations around two underexplored phenomena in the organizational literature that…

Common Sense Not Commonly Practiced – Hope Zoeller

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Common Sense Not Commonly Practiced - Hope Zoeller

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We might not have similar stories though we certainly share a common passion and leadership belief: Leading from a place of love. In this new era and for our teams with newly articulated needs, we need to adapt and build the necessary leadership skills to deliver on our company’s purpose and results. For Hope Zoeller, those skills are summarized by listening, being objective, having a versatile attitude, and constantly demonstrating empathy. Hope also shares great tips to lead in our hybrid world and ways to ensure our people feel valued, respected, and engaged for them to thrive.

“Lead with LOVE: Listening Ear, Objective Mind, Versatile Attitude, Empathetic Heart.”

MEET OUR GUEST Hope Zoeller Founder and President of HOPE LLC.

Dr. Hope Zoeller is the Founder and President of HOPE (Helping Other People Excel), LLC, a firm that specializes in facilitating leader success at every level of an organization.

For over 15 years of her professional career, Hope worked at UPS in various roles including Customer Service, Training and Development, and Employee Relations. For the past 17 years, she has been consulting organizations on leadership development.

Hope is also a Professor at Spalding University instructing in the Master of Business Communication program. She has a Doctorate in Leadership Education from Spalding University, a Master of Education in Training and Development from the University of Louisville, and a Bachelor of Arts in Communications and Psychology from Bellarmine University.

Hope co-authored with Dr. Joe DeSensi HOPE for Leaders Unabridged Volume 1 and HOPE Leaders in the 2020s…New Issues to Face, New Problems to Solve, New Hope for the Future Volume 2.

Lead for Impact – Bridget Akinc

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Lead for Impact - Bridget Akinc

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We all strive to have an impact on this world, to make life better for people, one at a time… Bridget Akinc exemplifies what leading with impact means through her daily work with nonprofit organizations. In this episode, Bridget shares her story, and sobering lessons we can all learn from as leaders leading in moments of crisis serving communities who experienced a much greater degree of loss; loss of lives, jobs, housing, freedom, financials… For her, we can’t understand “belonging” if we don’t understand being “othered”. Belonging is the crucial next step of DEIB and a key component to focus on as leaders.

“Take a moment to think and facilitate discussions that bring back humanity in all of us”

MEET OUR GUEST Bridget Scott Akinc Chief Executive Officer at Building Impact.

Passionate about innovation and finding new ways to work toward solving complex social challenges, Bridget leads Building Impact, a nonprofit organization that engages leading companies and brands in local communities through volunteering and capacity-building.

Prior to this role, Bridget led dynamic teams focused on accelerating growth and innovation enabled by technology across multiple sectors including finance, retail, automotive, high-technology, and education. She led strategic consulting and marketing teams for high-growth Silicon Valley-based software companies like BEA Systems and Oracle, as well as leading non-profit organizations like The New Teacher Project.

Bridget also serves on the faculty of MIT Sloan, teaching the “Leading With Impact” course I had the privilege to be part of. Bridget is a marathon runner, youth soccer coach, and an avid visitor to national parks with her family.

Transcripts

EPISODE TRANSCRIPT: Bridget Akinc

Naji Gehchan: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. I am Naji, your host for this podcast, having the honor to be joined today by Bridget Scott Akinc CEO at Building Impact. Passionate about innovation and finding new ways to work toward solving complex social challenges, Bridget leads Building Impact, a nonprofit organization that engages leading companies and brands in local communities through volunteering and capacity-building. Prior to this role, Bridget…

Distributed Leadership – Deborah Ancona

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Distributed Leadership - Deborah Ancona

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Nimble Organizations, Agile, X-Teams, Leadership… You will learn about all those in this incredible chat with Prof. Deborah Ancona! Vision, mission, and objectives are key but constitute only half of the story for a high-performing team. What differentiates high-performing teams is their ability to reach out and understand the larger organization, the wider ecosystem, new trends, new technologies… This is X-Teams. A nimble organization is usually referred to as an organization able to adapt fast, it is also a culture that embraces freedom and people’s ability to be full fledge members of this community. The underlying success factor is respect with a learning mindset: tough on ideas, respect for people. Enjoy learning about years of research and those concepts and tools to make our organizations and teams high-performing to deliver on our companies’ purposes.

“Open up your mind to receive and update your view of the world.”

MEET OUR GUEST Deborah Ancona Professor of Management and founder of the MIT Leadership Center.

Deborah Ancona is the Seley Distinguished Professor of Management, a Professor of Organization Studies, and the Founder of the MIT Leadership Center at the MIT Sloan School of Management.

Deborah’s research and work led to the creation of multiple powerful models, tools, practices and concepts, including X-Teams as a vehicle for driving innovation within large organizations, and also the concept of distributed leadership that enable organizations to foster creative leadership at every level.

She has also served as a consultant on leadership and innovation to several companies including healthcare.

Deborah is the author of the book, X-Teams: How to Build Teams That Lead, Innovate, and Succeed along with several other publications and articles in prestigious reviews. One of my favorites is “Family Ghosts in the Executive Suite”.

Below are some incredible tools and concept resources shared by Prof. Ancona in this episode:

Readings (Don’t hesitate to reach out for more information)
– The 4-CAPS+ model: In Praise of the Incomplete Leader, HBR.
– Sensemaking: Framing and Acting in the Unknown, chapter.
– Challenge-Driven Leadership
– The X-Factor: Six Steps to Building High-Performing X-teams, Organizational Dynamics.
x-teams: How to Build Teams that Lead, Innovate and Succeed, Harvard Business School Press.

Nimble Organizations:
https://hbr.org/2019/07/nimble-leadership
https://sloanreview.mit.edu/article/five-rules-for-leading-in-a-digital-world
https://hbr.org/ideacast/2019/07/the-3-types-of-leaders-of-innovative-companies
https://hbr.org/2019/07/how-to-give-your-team-the-right-amount-of-autonomy

Tools:
Tools to help move organizations from bureaucracies to more nimble forms. These can be found at xLEAD.co.

Tools include:
x360—a 360-degree leadership development tool based on the 4-CAPS+ model
xCHANGE—is a simulation aimed at helping individuals and teams to learn how to use xTEAMS for effective change and innovation.
xCARDS—this is an exercise that can be used to assess how well your organization practices nimble leadership. There is also a card exercise to help individuals, teams, and organizations understand their leadership signatures, team identities, or organizational cultures.

Courses (available in-person and live online)
https://exec.mit.edu/s/

Transcripts

EPISODE TRANSCRIPT: Deborah Ancona

Naji Gehchan: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. I am Naji, your host for this episode joined by a distinguished Professor of Management and founder of the MIT Leadership Center Deborah Ancona. Deborah’s research and work led to the creation of multiple powerful models, tools, practices and concepts, including X-Teams as a vehicle for driving innovation within large organizations, and also the concept of distributed leadership that enable organizations to…

Let’s Get Busy! – John Sterman

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Let's Get Busy! - John Sterman

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Leadership for John Sterman means distributed responsibility. Each of us has influence and some ability to change the system. In this timely episode, while we see some places melting because of climate change, and some populations risking their existence, we should take our responsibility as leaders, humans, and global citizens, we should stand up, and take action through visioning, networking, truth-telling, learning, AND loving. John remains hopeful and believes that climate change is tough but solvable. We can solve for many sustainable problems by leading from a basis of love; love is more than empathy, more than care, it is the belief that we have the capacity for good, we have the capacity to sacrifice for the common good, and that we can nurture that! And if people believe this is naive, so be it. In this episode hear about the beer game, climate change, leadership, system dynamics, healthcare, and a call for us as leaders to GET BUSY!

“As a leader, design a system so that ordinary people can do extraordinary things.”

MEET OUR GUEST John Sterman Professor of Management at MIT Sloan in the MIT Institute for Data, Systems, and Society; Director of the MIT System Dynamics Group and the MIT Sloan Sustainability Initiative.

John is a Professor of Management at MIT Sloan in the MIT Institute for Data, Systems, and Society. He is also the Director of the MIT System Dynamics Group and the MIT Sloan Sustainability Initiative. John’s research centers on improving decision-making in complex systems, including corporate strategy and operations, energy policy, public health, environmental sustainability, and climate change. His work ranges from the dynamics of organizational change and the implementation of sustainable improvement programs to climate change and the implementation of policies to promote a sustainable world. Sterman pioneered the development of “management flight simulators” for corporate and economic systems which are now used by corporations, universities, and governments around the world.

He is the author of many articles on the challenges and opportunities facing organizations today, including the book, Modeling for Organizational Learning, and the award-winning textbook, Business Dynamics.

John has received multiple awards and recognitions around the globe and has been featured in several media for his innovative use of interactive simulations in management education and policymaking, particularly in climate change and energy policy.

I had the privilege to be John’s student, and I see the world now differently…. Definitely through a system dynamic lens but also through a lens of responsibility we all have as leaders to make the world a more sustainable and healthier place.

Learn more about climate solutions through En-ROADS an online simulator where John Sterman is Senior Advisor and Dr. Elizabeth Sawin is co-founder and Senior Advisor.

Committed to Serve – Umbereen Nehal

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Committed to Serve - Umbereen Nehal

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Diversity, Equity, Inclusion, and don’t forget Belonging. Belonging is one of the most crucial aspects we talk less about but greatly impacts us. We also talked about Health Equity, what it means, and what we can do as healthcare leaders – it starts by raising the problem for us to start solving it! Hear why quality is about love and other incredible insights in this conversation with a Top Voice in healthcare, Dr. Umbereen Nehal.

“You have to raise a problem for it to be problem-solved.”

MEET OUR GUEST Umbereen S. Nehal, MD, MPH is a Dean’s Fellow and Sloan Fellow at the MIT Sloan School of Management. Her work is at the intersection of technology, policy, and healthcare delivery to diverse populations.

Umbereen is a recognized thought leader on human-centered health information technology (HIT) design, ethical artificial intelligence (AI), payment reform, quality, and reducing disparities. Educated at Aga Khan University Medical School and the Harvard School of Public Health, Dr. Nehal trained at Texas Children’s Hospital and Baylor College of Medicine followed by the Harvard Pediatric Health Services Research Fellowship at Boston Children’s Hospital. Four times Dr. Nehal has been named “LinkedIn Top Voice” for “Healthcare” and as a “Top Female Voice” on International Women’s Day. As Chief Medical Officer and Vice President of Medical Affairs of Community Healthcare Network, Dr. Nehal led a 14-site multi-specialty certified Patient-Centered Medical Home (PCMH) serving 85,000 New Yorkers including behavioral health integration and telehealth. She had oversight of over 700 staff and a $100 million operating budget.

Dr. Nehal served as Associate Medical Director of MassHealth — a Medicaid program serving 1.6 million members and accounting for 40% of the state budget — providing leadership on program development and evaluation, cost effectiveness evaluation, population health initiatives, and state-wide information “HIway” for intraoperability. Dr. Nehal served as clinical lead for the 5-year restructuring to create new Accountable Care Organization (ACO) models, co-leading a successful bid for $1.8b in new investment from Centers for Medicare
and Medicaid Services (CMS). Dr. Nehal has expertise in leading multi-disciplinary teams for change management. She designed novel HIT for Medicare Advantage plans to track and rank new forms of data used for payment by CMS and contributed to a Series C fund raise for a client that offers an integrated cloud-based medial data and extraction platform enhanced by AI and natural language processing (NLP). As an MIT Sloan Fellow Dr. Nehal led an AI-focused hackathon, drawing hundreds of innovators from around the world, for human-centered
design solution in the age of COVID-19 and was an invited senior author on a chapter on business models, payment metrics, and business ethics for medical AI.

Dr. Nehal served as co-chair of the Patient-Centered Outcomes Research Institute (PCORI) Healthcare Delivery and Disparities Research advisory panel, she informed national funding priorities for a portfolio of over $300 million clinical effectiveness evaluations. She co-authored national curriculum on the Patient-Centered Medical Home, now disseminated to over 8,000 residents. She is published on use of the Electronic Health Record (EHR) to promote transition planning for children with disabilities. She provided expert review to the Connecticut Department of Public Health’s medical home curriculum. Elected by her peers, she served as district representative and on the board for the Massachusetts Chapter of the American Academy of Pediatrics. A frequent invited stakeholder to the White House,
CMS, HHS, and NIH, she was asked to moderate a panel for U.S. Surgeon General, Dr. Regina
Benjamin. Dr. Nehal served as the Principal Investigator of a community health grant to partner with community-based organizations and faith groups in low-resourced communities to promote improved heart health aligned with the Culture of Health. Dr. Nehal’s national leadership on community engagement won recognition from President Obama.

Multisolver Leader – Elizabeth Sawin

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Multisolver Leader - Elizabeth Sawin

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Sustainability is all about: how are we on this planet and how are we with each other? We can’t continue living on this planet looking at the world as a “pyramid”, a lens of supremacy and extraction of natural resources and labor. Every year of delay means losses and communities we can not recover… Thinking of the world as an interconnected web is the most important action we can take as leaders in each of the decisions we make. Think of it in a staff meeting ensuring all voices are being heard, while building your next manufacturing site ensuring it includes all lives and flows, think of circular economies…. The most impactful projects are the small ones who started to fix a problem that resolved another and entered in a positive loop of change improving the broader environment and community. The key for leaders is to keep a role of learners as we tackle these issues and make disruption of inequities part of our priorities.

“Lead by thinking of the world as an interconnected web.”

MEET OUR GUEST Elizabeth Sawin Founder and Director of the Multisolving Institute.

Elizabeth Sawin is the Founder and Director of the Multisolving Institute. Beth is an expert on solutions that address climate change while also improving health, well-being, equity, and economic vitality. She developed the idea of ‘multisolving’ to help people see and create the conditions for such win-win-win solutions.

Beth writes and speaks about multisolving, climate change, and leadership in complex systems for both national and international audiences. Her work has been published widely, including in Non-Profit Quarterly, The Stanford Social Innovation Review, U. S. News, The Daily Climate, and System Dynamics Review.

She has trained and mentored global sustainability leaders in the Donella Meadows Fellows Program and provided systems thinking training to both Ashoka and Dalai Lama Fellows. Since 2014, Beth has participated in the Council on the Uncertain Human Future, a continuing dialogue on issues of climate change and sustainability among a select group of humanities scholars, writers, artists, and climate scientists.

Beth is also a member of the advisory board to the Kresge Foundation’s Climate Change Health and Equity Program. A biologist with a Ph.D. from the Massachusetts Institute of Technology, Beth co-founded Climate Interactive in 2010 and served as Climate Interactive’s Co-Director from 2010 until 2021. While at Climate Interactive, she led the scientific team that offered the first assessment of the sufficiency of country pledges to the UN Framework Convention on Climate Change in 2008. Beth also led Climate Interactive’s efforts to integrate measures of equity, health and well-being into decision support tools and computer simulations.

Beth trained in system dynamics and sustainability with Donella Meadows and worked at Sustainability Institute, the research institute founded by Meadows, for 13 years. She has two adult daughters and lives in rural Vermont where she and her husband grow as much of their own food as they can manage.

Transcripts

EPISODE TRANSCRIPT: Elizabeth Sawin

Naji: Hello, leaders of the world. Welcome to spread love in organizations, the podcast for purpose-driven healthcare leaders, striving to make life better around the world by leading their teams with genuine care, servant leadership, and love. I’m Naji your host for this episode joined by Elizabeth Sawin founder and director of the Multisolving Institute. Beth is an expert on solutions that address climate change while also improving health, wellbeing, equity, and economic fire fatality. She developed the idea of multisolving to help people see and create the conditions for such win-win solutions. Her work has been published widely. She…